Contacts

    Thanks for stopping by adistantdream.com, our independent guide to Neosurf casinos for Australian players. If you'd like to get in touch with our editorial team, you'll find everything you need to know below.

    How to Reach Us

    The easiest way to contact us is by email. Send your message to:

    [email protected]

    Please include a clear subject line so we can route your email to the right person more quickly.

    What You Can Write About

    We're happy to hear from readers and industry representatives alike. Feel free to write to us about:

    Response Time

    We do our best to reply to every message. In most cases, you can expect a response within a few business days. During busy periods or public holidays in 2026, it may take us a little longer — thank you in advance for your patience.

    Questions About Your Casino Account

    Please note: adistantdream.com is an independent review and information website. We are not a gambling operator, and we do not process payments or manage player accounts.

    If you have questions about:

    …then these matters can only be handled by the customer support team of the casino you are registered with. You'll usually find their contact details in the "Support" or "Help" section of the casino's website.

    Need Help With Gambling?

    Gambling should always be a form of entertainment, never a source of stress or financial harm. If you or someone you know is struggling with gambling in Australia, free and confidential help is available:

    Reaching out is a sign of strength, and support is completely confidential.